OUR STORE

VISIT OUR NEW
E-COMMERCE STORE

M. Tsinamdzgvrishvili St.  #186
Tbilisi 0180

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I pay for my order?

Currently, you can pay in oue-commerce by credit and debit card and you can also contact us for invoice.

How can I find out the status of my order?

You can check if your payment has been processed by clicking on the Orders section, which you will find in your user area. Once you have placed your order, you will receive a confirmation email to let you know that your order has been processed correctly. Once the shipping company has received your order, they will send you an email or text message with the delivery details.

Can I save a product that I like?

Of course you can! If you click on the heart icon that you will find below the “add to cart” button, the item will automatically be added to your wish list. You can have a look at your wish list at any time by clicking on the heart icon on the top right of the screen.

Can I cancel or modify my order?

Once you have paid for your order it will not be possible to modify it on the website. If you wish to modify or cancel your order, please contact us.

Do I need to be registered as a user in order to make an order?

No, it is not necessary. You can make your order as a “Guest”. When you click on “confirm purchase” you will be able to fill out your delivery and billing details and make the payment without having to create an account.

Can I ask for a company invoice?

Yes, you can.

INFORMATION ABOUT YOU

CONTACT US FOR ANY QUESTIONS